Last Updated: December 2023

Welcome to the website of HJH Car Specialists, a trading name of HJH Car Services Ltd (referred to as "we," "us," or "our"). This Privacy Policy is designed to inform you about the types of information we collect when you visit our website, how we use that information, and the choices you have regarding your information.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our website, including but not limited to:

• Name
• Contact information (e.g., email address, phone number)
• Address
• Vehicle information (e.g., make, model, year)
• Financial information for payment purposes

1.2 Non-Personal Information

We also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type
• Operating system
• Date and time of access
• Pages viewed
• Links clicked

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our services
• Processing transactions and fulfilling orders
• Responding to inquiries and providing customer support
• Sending promotional and marketing communications (if you have opted in)
• Analysing website usage and trends
• Complying with legal obligations

3. Sharing Your Information

We may share your information with:

• Service providers and business partners necessary for the operation of our business
• Legal authorities when required by law or to protect our rights
• Third parties with your consent

4. Your Choices

You have choices regarding the collection and use of your information:

• You can choose not to provide certain personal information, but this may limit your access to certain features of the website.
• You can opt-out of receiving promotional communications.
• You can adjust your browser settings to block or delete cookies.

5. Security

We take reasonable measures to protect your information from unauthorised access and use.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and the updated version will be posted on our website with the effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HJH Car Specialists, info@hjhcars.co.uk

8. Data Controller

HJH Car Services Ltd, Companies House Registration Number: 15330287